Services are provided by 59 Clean LLC, serving Kitsap, Mason, Thurston, and parts of Pierce and King County. Licensed, bonded, and insured. Every cleaner is background-checked.
Your quote is calculated from the size, condition, and details you give us. It's a real price, not an estimate to be revised upward later. If the property differs materially from what was described, we re-quote before starting and you may decline.
No deposit is required in Belfair. Elsewhere a deposit of $99 applies, or $200 where the first visit totals more than $1,500. The deposit secures your date and is credited in full to your first visit — it is not an additional charge.
No contract, no minimum term. Cancel or reschedule more than 48 hours before your visit and your deposit carries to the new date. Cancel within 48 hours and the deposit is not refunded — the date was held for you and other work was turned away for it.
If 59 Clean LLC cancels, reschedules, or cannot attend for any reason, your deposit is refunded in full within five business days.
You'll provide access at the scheduled time. If we can't get in — no key, no code, no answer, or pets that prevent us working safely — we'll call to help sort it out. After a 45-minute grace period from the scheduled time, the visit is treated as a cancellation inside 48 hours and the deposit is not refunded.
You're invoiced after each completed visit. Deposits are processed securely by our payment provider; we do not store your card details.
If we missed something, tell us within 48 hours and we come back and fix it at no cost. If we still can't make it right, you don't pay for the areas that didn't meet standard.
We may decline work we judge unsafe, including roof and ladder work, and we'll tell you why rather than take a risk with someone's wellbeing or your property.
We tell you immediately, before you find it. Report any damage within 7 days of the visit and we'll repair it, replace it, or reimburse its reasonable value. Our liability for any single visit is limited to the greater of the cost of that visit or the cost of repair.
If you opt in, we may text and email you about: confirming and reminding you of appointments; following up on a quote you started or a job we completed, including checking in on how it went; and, occasionally, offers, seasonal reminders, and referral perks. One opt-in covers all of these — we don't run a separate signup for each. Reply STOP to any text at any time to opt out completely, or ask us directly and we'll stop. Message and data rates may apply. We don't sell your contact information to anyone.
We collect only what we need to quote, schedule, and complete your clean — your name, contact details, service address, and the property details you give us. Our payment provider handles your card details; we never see or store them. Ask us any time to see or delete what we hold.
These terms are governed by the laws of the State of Washington. Any dispute will be brought in the state or federal courts located in Kitsap County, Washington.